Question 1

How do I place an order?

Accepted Answer

Browse the Menu page, add trays or items to your cart, then go to checkout. Add your name, phone number and preferred pickup time, choose a payment method, and send your order — we'll confirm it and start prepping once payment is received.

Question 2

Do you offer delivery?

Accepted Answer

No — pickup only in Gardena, California. You're welcome to arrange your own third-party courier, like Uber or Lyft, to pick it up on your behalf.

Question 3

Where are you located, and what areas do you serve?

Accepted Answer

We're based in Gardena, California, and serve customers throughout the greater Los Angeles area, including the South Bay. The exact pickup address is shared once your order is confirmed.

Question 4

What type of food do you serve?

Accepted Answer

Nigerian cuisine — rice dishes like jollof and fried rice, soups like egusi and efo riro, stews, pepper soups, swallows, small chops, pasta and drinks.

Question 5

How far in advance should I place my order?

Accepted Answer

Regular menu orders need a minimum of 24 hours notice. Catering orders need a minimum of 48–72 hours notice, and larger events may need more lead time.

Question 6

What payment methods do you accept?

Accepted Answer

Zelle, PayPal, PayPal QR code, and debit/credit card at checkout. Orders are prepared fresh once payment is confirmed.

Question 7

Is sales tax included in the price?

Accepted Answer

Menu prices are shown before tax. California/Gardena sales tax is calculated automatically at checkout and shown as a separate line, along with your subtotal and final total.

Question 8

What is your cancellation and refund policy?

Accepted Answer

Because everything is cooked fresh to order, cancellations are easiest before we've started preparing your food. Reach out by phone or WhatsApp as soon as possible if plans change.

Question 9

Can I make changes to my order after I've placed it?

Accepted Answer

Reach out by phone, WhatsApp or email as soon as possible. Whether we can adjust items, sizes or the pickup time depends on how far along your order already is.

Question 10

Do you cater for events?

Accepted Answer

Yes — weddings, birthdays, corporate events, baby showers, graduations, family gatherings and more. Request a quote on the Catering page.

Question 11

How much notice do you need for catering?

Accepted Answer

A minimum of 48–72 hours for most catering orders. For larger events, we recommend reaching out at least 1–2 weeks ahead.

Question 12

Do you offer custom catering menus?

Accepted Answer

Yes — tell us your preferences, guest count and budget in the catering quote form and we'll build a menu around your event.

Question 13

Is there a minimum order size for catering?

Accepted Answer

Catering minimums depend on the event and menu you choose — mention your expected guest count in the quote request and we'll let you know what works best.

Question 14

Do you accommodate dietary restrictions or allergies?

Accepted Answer

Let us know your dietary restrictions or allergies when ordering or requesting a catering quote, and we'll do our best to accommodate.

Question 15

Can I adjust the spice level of my dish?

Accepted Answer

Yes — Nigerian food can run spicy. Let us know in your order notes or when you message us on WhatsApp if you'd like a dish made milder or extra spicy.

Question 16

How should I store and reheat my food?

Accepted Answer

Refrigerate leftovers within two hours of pickup and eat within 3–4 days, or freeze for longer storage. Reheat rice and stews on the stove or in the microwave until steaming hot throughout.

Question 17

What sizes do your trays come in?

Accepted Answer

Most dishes come in Quarter, Half and Large trays. Quarter feeds about 3–4 people, Half feeds 6–8, and Large feeds 12–16.

Question 18

Can I order for a small get-together, not just big events?

Accepted Answer

Absolutely — our Quarter and Half trays are sized for family dinners and small gatherings, not just parties.

Question 19

How can I contact Ennieskitchen?

Accepted Answer

Call or WhatsApp +1 (323) 578-6993, or email Ennieskitchen259@gmail.com.

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